Our technician was very attentive and knowledgeable. He provided great insight in to what may be causing our basement drain to clog. After about 45 minutes to an hour he was able to break through the clog and get our drain back to working properly. He provided his business card so we could contact him if we had any issues in the future. My experience with RotoRooter was very pleasant and I would recommend them again.
Glen the service person was great, and courteous. He did what was asked and with appreciation of our needs. On the other hand the scheduling First was a window of 10 AM to 2 PM and not call or technician, I called and they said he had to go to the office for something, and he would be there in 30 - 40 minutes, it was one hour. The work preformed was great but I wasted 6 hours of my time waiting.
Used them before 5+ years ago. Good experience, so I scheduled yesterday on line for today - very easy. Got a confirmation call and e-mail.. wonderful. The plumber called about 1/2 hour before he arrived. Got here 5 min. early - excellent. Explained what he was going to do before he began and gave me an estimate. Worked diligently, cleaned up so it looked like he was never here. Very nice guy, did excellent work. Cost came in under estimate which was the best part other than getting all my issues fixed. Will make certain they are the only place I call for plumbing work in the future.
Robert Johnson was very good at my repair. When I had a leak in my dishwasher we were able to determine that the issue was with the appliance. He was also generous enough to inform me that my sink shutoff valves needed to be brought up to code. We did this and it works beautifully. If anyone has a plumbing issue, contact Roto-Rooter! They do WAY more than just clear drains!
The technician Robert Johnson arrived quicker than expected. Then he fixed it quicker than expected. Last he charged me less than I expected. This was a great experience! I will use Roto-Rooter from now on and request Robert Johnson by name going forward. I suggest you do the same.
Roto Rooter Plumbing Water Cleanup is a US Plumber based in Brentwood, Missouri. Roto Rooter Plumbing Water Cleanup is located at 1234 Hanley Industrial Ct, Brentwood, MO 63144, USA.
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